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Shipping & Deliveries

Your order delivery time depends on the delivery method you choose.

Standard (3-5 business days): its on us!

Express delivery (1 business day): (€10) 

Orders are shipped on business days only. Business days are Monday to Friday, excluding national holidays in the UK and the Netherlands. You will receive a notification if we have any difficulties with processing your order shortly after the issue is identified.

*Please note that for express delivery your order must be placed before 12pm CET for same day dispatch. If your order is placed after this time your order will be dispatched the next business day.

*Over the April bank holiday weekend, please expect extended delivery lead times and allow an extra 1 - 2 business days for your order to arrive.

Once you place your order, it takes 1-2 business days for our warehouse to process and send it.

As soon as it ships, you’ll receive a confirmation email with a link to track its progress.

  1. You can also log into your account to track your order.

Not at the moment, but we’re working on it! Stay tuned.

If you are shopping on the FR site, orders will only be shipped to France. If you wish to ship to another country, please see our full list of countries here

We are currently in the process of updating our packaging so you may notice your order looks a little different.

Please note that during the transition you may still receive your order in our original packaging.

In 2020, we set a goal to reduce our single use plastic. To help us achieve this goal, in 2023 our packaging in Europe will transition to paper.

Please keep in mind that you may still receive plastic packaging while we are in a period of transition.

We are currently in the process of removing all pack slips from our online orders.

During the transition you may still receive a pack slip in your order.

Any orders placed between November 1st and December 25th can be returned up until January 21st.

Treat your inbox to 10% off your first purchase.