Shipping & Deliveries

LULULEMON HELP

Your order delivery time depends on the delivery method you choose. You can now have your order delivered to your home or to a pickup location of your choice.


Home Delivery


  • Standard Delivery: it’s on us

3–5 business days


  • Express Delivery: €12

1–2 business days


Please note we do not offer Express delivery during sales periods.


For express delivery, orders must be placed before 12pm CET for same-day dispatch. Orders placed after this time will be dispatched the next business day.


Delivery to a Pickup Location or Locker


  • Standard Delivery — it’s on us

3–5 business days


Please note you must have a billing address in France to ship to a pickup location.


If you’ve chosen delivery to a locker, you’ll receive your collection code in a separate email from Mondial Relais.


Once your order has been delivered, you’ll have 8 days to pick it up from the pickup location or locker.


Orders are shipped on business days only. Business days are Monday to Friday, excluding national holidays in the UK and the Netherlands. If we encounter any issues processing your order, you’ll be notified as soon as possible.


During sales periods, delivery may take longer than usual. Please allow 4-6 business days for your order to arrive.

Once your order arrives at the pickup location, you’ll have 8 days to collect it. If it isn’t picked up within that time, it will be sent back to our warehouse.



Once you place your order, it takes 1-2 business days for our warehouse to process and send it. As soon as it ships, you’ll receive a confirmation email with a link to track its progress.


You can also log into your account to track your order.

We work with several carriers to provide the best delivery service possible.

 

Depending on the delivery method you select at checkout, your order will be shipped with the below carriers: 

 

Standard Delivery – Colis Privé (3-5 days) 

Express Delivery - UPS (2 days) 

 

*Please note you will receive notifications from these couriers with updates on your delivery.  

 

Please track your order through your account or by clicking here.

Not at the moment, but we’re working on it! Stay tuned.

We ship to most countries, yours should be listed here. To ensure you are purchasing from your country's site, select your region at the top right of the page.

If you are shopping on the FR site, orders will only be shipped to France. If you wish to ship to another country, please see our full list of countries here.

No, delivery times to Corsica are subject to the same deadlines as to Metropolitan France. However, you can only shop from the French website www.lululemon.fr.

If you wish to ship your order to Monaco, you will need to use the European website www.eu.lululemon.com.

We’ve now removed all pack slips from our deliveries.

 

To set up a return, you’ll need to follow the process to Create a Return online. Depending on your location, you may be able to choose whether to print the returns slip at home or go paperless.



In 2020, we set a goal to reduce our single use plastic. To help us achieve this goal, we transitioned the majority of our packaging in Europe to paper in 2023.


To receive your order by 24th December, please place your order by the below:


19th December (Standard Delivery)

20th December (Express Delivery)